What is Try Before You Buy?
TryNow empowers Merchants to offer a try-before-you-buy experience to your shoppers. This benefits shoppers giving them a risk-free way to discover brands & products which in turn increases conversion and LTV for merchants. TryNow integrates seamlessly with Shopify checkout and with a Merchant's fulfillment and reverse logistics operations and does not introduce any risk for fraud or shopper non-payment. TryNow aids merchants in setting clear expectations with shoppers around their trial orders.
TryNow is currently only compatible with the Shopify E-commerce platform and seamlessly integrates with Shopify checkout and your existing operations. TryNow only supports credit card payments at this time and does not support debit cards or express payment methods. TryNow is most compatible with Checkout v1, Shopify Plus, and the Online Store 2.0 theme. If you have not upgraded to these features, it may result in a less optimal shopper experience around requiring reauthorization or more required steps for app implementation. If you have any questions about this, please reach out to Merchantfirstname.lastname@example.org.
TryNow is compatible with Returnly, Happy Returns, and Loop Returns, and will still work if you do not have an RMS provider. At this point in time, whether or not you use an RMS provider or handle your returns manually, you will need to manually close and capture payment for each order.
- Access to our TryNow Merchant Portal, where you can manage your trial period settings, trial orders, and billing details all in one place.
- TryNow-managed shopper communication, including email reminders of trial confirmation, order shipment, trial start, trial ending soon, and trial completion.
- TryNow support for you and your customers.
TryNow is free to install. A one-time transactional checkout fee of $0.99 will be charged per TryNow order (TryNow order meaning items added by the shopper using the purchase option). After an order is closed, a transactional closed order fee of 5.86% on any kept TryNow items will be charged (not including tax or shipping). Charges are billed daily to the merchant.
In an effort to ensure that your experience getting started with Try Before You Buy as simple as possible, we have created a helpful checklist that is previewed below. This checklist includes the steps anyone would need to take to implement the Try Before You Buy Shopify application. The checklist itself can be found in PDF form at the bottom of this article
Please Note: In some of the steps there may be linked articles that we encourage you to read. These articles will be highlighted with BLUE text.