A TryNow program encourages shoppers to check out with a variety of styles, sizes and colors to decide which fits or looks best. For this reason, we recommend adding products that have plenty of inventory to your program, as more products are shipped out with TryNow.
Shoppers who order more will ultimately keep more, and they will also return items that aren’t quite right, so you will see an increase in returns with the TryNow program. This is to be expected.
Your process with your warehouse or 3PL will not change for fulfillment or returns. However, we do recommend communicating the increase in outbound order volume and inbound return volume with your 3PL and ensure you’re prepared to scale your business.