Brands set their own Trial and Return Flow periods. The Trial period is the number of days after delivery that the shopper has to try the items. The Return Flow is the time allotted for the reverse logistics process, which includes initiating a return, return shipping, and issuing a refund on the return. Shoppers are charged at the end of the combined Trial and Return Flow period.
How long does the shopper have to try the item(s)?
