How do exchanges work with TryNow? TryNow December 07, 2022 17:25 Updated Exchanges on TryNow orders work the same as they do with standard online purchases. For more information, check out the last page of our Guide to Operations and Reverse Logistics with TryNow. Related articles Can a shopper return a TryNow item after the trial period end / after they have been charged? Are returns on TryNow orders free? How do shoppers return their items? How do I charge and close an order prior to the charge date? What should I do if a shopper reaches out to request a trial extension?