Shoppers can check out with a mixed cart of ‘Try’ items and non-returnable items. You can manage what items are returnable with your RMS, so a shopper is unable to initiate a return if they attempt to do so for these items. We recommend communicating clearly on the product PDP when an item is non-refundable to avoid shopper confusion.
How does TryNow handle mixed carts with items that are not returnable (e.g., ‘Final Sale’)?
