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  1. Merchant Help Center
  2. Authorizations, Payments, & Refunds
  3. Authorizations

Authorizations

  • Why does a shopper have a pending authorization but no order number in TryNow or our ecom platform?
  • Why does a shopper see multiple authorizations on their card?
  • Where can I view a record of what has been authorized, returned, and kept / charged for an order?
  • What will a shopper see on their credit card / debit card with a TryNow order?
  • What is an Authorization? How does it appear on a shopper’s statement?
  • A shopper has returned everything in their order. When will the authorization drop from their card?
  • What happens to the authorization on a shopper’s card after a return has been processed on a TryNow order?

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